Common questions about our services.
Get quick answers about our structured cabling, network infrastructure, Fortinet firewall deployment, and cybersecurity consulting services. Serving Lubbock & West Texas with a 500-mile dispatch radius.
General Questions
What areas do you serve?
On-site services: Lubbock and surrounding West Texas areas with a 500-mile dispatch radius. We cover Midland, Odessa, Amarillo, Abilene, San Angelo, and surrounding communities.
Extended coverage: Multi-site rollouts available nationwide for enterprise and government clients. Cybersecurity consulting available remotely.
How quickly can you respond to emergencies?
Emergency Response Times:
- Same-day response for emergency calls in Lubbock area
- Remote emergency support available 24/7 nationwide
- Critical security incidents prioritized with immediate response
- Non-emergency requests typically handled within 24-48 hours
Do you offer free consultations?
Yes! We offer free 30-minute security consultations to assess your current security posture and recommend improvements.
This includes:
- Basic security assessment
- Identification of immediate vulnerabilities
- Customized recommendations
- Service planning and pricing discussion
Schedule online at Schedule on Calendly or call (806) 370-0624.
Services & Pricing
What services does Nova Titan provide?
Cabling & Physical Infrastructure:
- Structured cabling (Cat5e, Cat6, Cat6a, fiber optic)
- Rack-and-stack & server-room build-outs
- Security camera infrastructure (cabling & mounting)
- Cable certification & testing (Fluke equipment)
- Site surveys & technical documentation
Network Design & Deployment:
- Network design, installation & optimization
- Access point deployment (Ubiquiti, Meraki, Aruba)
- Point-to-point wireless links
- POS system & payment terminal deployment
Security & Monitoring:
- Fortinet firewall deployment & basic configuration
- Cybersecurity consulting & network security assessments
How much do your services cost?
Pricing is project-based and depends on scope:
- Structured cabling: $150-$300 per drop (varies by cable type and complexity)
- Network design & installation: Custom quote based on site survey
- Fortinet firewall deployment: Custom quote based on model and configuration
- Cybersecurity consulting: Starting at $1,500
How we quote:
- Free site survey for all cabling and network projects
- Transparent, fixed-price proposals with scoped deliverables
- No hidden fees or surprise charges
- Payment: Cash, check, card, or NET terms for government
Do you provide ongoing support contracts?
Yes. Nova Titan Systems offers Fortinet firewall deployment and cybersecurity consulting on a project or retainer basis. Contact us to discuss ongoing network security support tailored to your facility. Request a Quote →
Technical Questions
What cabling types do you install?
Copper Cabling:
- Cat5e — standard commercial installations
- Cat6 — most new commercial projects
- Cat6a — high-performance and PoE+ environments
Fiber Optic:
- Single-mode and multi-mode fiber
- Backbone runs between floors and buildings
- Fiber-to-the-desk for high-bandwidth requirements
All installations include Fluke DSX-series certification testing and full documentation.
What network equipment do you work with?
Access Points & Wireless: Ubiquiti/UniFi, Cisco Meraki, Aruba, Cisco Small Business
Firewalls: Fortinet FortiGate (Fortinet Certified Associate)
Switching: Cisco, HPE/Aruba, Ubiquiti, Juniper
POS Systems: Clover, Square, Toast, Lightspeed
Do you handle security camera installation?
We provide security camera infrastructure — the cabling and physical mounting of camera hardware. This includes:
- Structured cabling runs to camera locations
- PoE switch installation for camera power
- Physical camera mounting and bracket installation
- Conduit and pathway systems
Note: Camera programming and monitoring system configuration is performed by our licensed subcontractor partners. We coordinate the full installation for a seamless experience.
Credentials & Compliance
Are you licensed and insured?
Yes. Nova Titan Systems LLC is registered and credentialed:
- SAM.gov: Active registration (UEI: CZ8BLZMSKZ66, CAGE: 170W6)
- Insurance: General Liability & Workers' Compensation via Next Insurance
- Texas Compliance: Low-voltage work per Tex. Occupations Code §1305.003(a)(12)
What certifications does your team hold?
Current Certifications:
- Fortinet Certified Associate (FCA) — Achieved April 2025, valid through April 2027
- AASDI Member — Association for the Advancement of Structured Data Infrastructure
- Verkada Platform — Field-Qualified Installer
- Pelco/Motorola Solutions Partner
Do you work with government agencies?
Yes. We are SAM.gov registered and qualified for federal, state, and local government work:
- UEI: CZ8BLZMSKZ66
- CAGE Code: 170W6
- NAICS Codes: 541519, 238210, 541512, 541513, and more
- SAM.gov Registered Small Business — owner-operated
Download our Capability Statement 2026 for full details.
Still Have Questions?
Our infrastructure and cybersecurity experts are here to help. Get personalized answers with a free consultation.