Managed IT Support
Monthly Plans
Affordable, flexible technology support plans for small businesses and remote workers. Get ongoing maintenance, priority support, and peace of mind.
Titan Basic
For individuals & home offices
Flexible monthly billing • No long-term contracts
- Up to 2 hours remote support/month
- Device health monitoring (up to 2 devices)
- Software update assistance
- Email & chat support (business hours)
- Monthly security check-in
- Priority response
- After-hours support
Titan Pro
For growing businesses
Flexible monthly billing • No long-term contracts
- Up to 5 hours remote support/month
- Device monitoring (up to 5 devices)
- Automated software updates & patching
- Priority support (4-hour response)
- Bi-weekly security audits
- Network monitoring & alerts
- 15% discount on additional services
- 24/7 emergency support
Titan Elite
For mission-critical operations
Flexible monthly billing • No long-term contracts
- Unlimited remote support
- Unlimited device monitoring
- 24/7 automated monitoring & patching
- 24/7 emergency support (1-hour response)
- Weekly security audits & reports
- Advanced network & cloud monitoring
- Quarterly on-site visits (West Texas)
- 25% discount on additional services
All plans include basic troubleshooting, configuration assistance, and security guidance. Contact us to discuss pricing and customize a plan that fits your needs perfectly.
Have questions? Schedule a free consultation →Optional Add-Ons
Enhance your plan with additional services
Cloud Backup
Available as Add-On
Automated daily backups to secure cloud storage (100GB included)
Advanced Security
Available as Add-On
Enhanced threat detection, firewall management, and intrusion prevention
Email Security
Available as Add-On
Advanced spam filtering, phishing protection, and email archiving
Training Sessions
Available as Add-On
Custom technology training for your team on security, software, or workflows
Frequently Asked Questions
Can I cancel anytime?
Yes! All plans are month-to-month with no long-term contracts. Cancel anytime with 30 days notice.
What's included in "remote support"?
Remote support includes troubleshooting, software configuration, network diagnostics, security guidance, and general IT assistance via phone, email, or screen sharing.
Do you offer on-site visits?
Yes! Titan Elite includes quarterly on-site visits in West Texas. Other plans can add on-site service with custom pricing based on location and scope of work.
What happens if I exceed my monthly hours?
Additional support time is available at competitive hourly rates based on your plan tier. We'll always notify you and get approval before accruing any additional charges.
Can I upgrade or downgrade my plan?
Absolutely! You can upgrade anytime, and downgrades take effect at the next billing cycle.
Ready to Get Started?
Schedule a free consultation to discuss which plan is right for your needs.