Healthcare Services Commercial Healthcare IT Multi-State

Improving Veteran Healthcare Access Through Reliable IT Infrastructure

Year-Round Medical Equipment Support Across Rural VA Facilities

Commercial

Project Category

January 2024 - November 2024

Project Date

Services Provided

Lubbock, Midland, Odessa, Roswell, Levelland

Location

The Challenge

VA healthcare facilities across rural West Texas and New Mexico required ongoing maintenance and repair of medical kiosks and health monitoring equipment critical to veteran care delivery. Equipment failures directly impacted veteran access to healthcare services in underserved rural areas.

Our Solution

Nova Titan Systems provided year-round medical equipment repair, kiosk maintenance, hardware diagnostics, and healthcare facility IT support across multiple locations including Lubbock, Midland, Odessa, Roswell, and Levelland. Our rapid response model ensured minimal downtime for critical veteran healthcare equipment.

Services Provided

Medical equipment repair and maintenance
Healthcare kiosk diagnostics and troubleshooting
Hardware replacement and upgrades
Healthcare facility IT support
Multi-location service coverage across rural areas
Rapid response (often same-day service)

Results Achieved

Completed 20+ healthcare equipment projects over 11 months
Maintained consistent service quality across multiple rural locations
Delivered consistent service quality across 20+ healthcare projects
Established reliable vendor relationship with CSA Solutions
Enabled continuous veteran healthcare access

Community Impact

This ongoing partnership directly supports our mission of bridging the digital divide in healthcare delivery. By ensuring reliable operation of medical kiosks and health monitoring equipment in rural VA facilities, we help veterans in underserved areas access the same quality of care available in major metropolitan centers.