Frequently Asked Questions
Do you offer emergency services?
Yes. We provide priority support outside normal hours at emergency rates.
Can you work remotely?
Yes. Most diagnostic and configuration work can be done remotely nationwide.
What areas do you cover on-site?
Lubbock & West Texas. Travel outside this area is available upon request.
Do you handle installations?
Yes. We install and configure TVs and equipment, smart home devices, and network hardware.
How do pricing and quotes work?
Fixed-price packages are listed on Services. Custom installs and complex work are quoted after a quick consult.
How soon can I book?
Same-week availability is common. Use the Book Now page to grab a slot.
How do you handle data privacy?
We follow least-privilege access, avoid storing credentials, and provide a secure handoff of any admin details at completion.